• network support

    This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in network support services positions in the Information Technology career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Information Technology career cluster.  This program offers a broad foundation of knowledge and skills to prepare students for employment. 

    The content includes but is not limited to instruction in computer literacy; software application support; basic hardware configuration and troubleshooting; networking technologies, troubleshooting, security, and administration; and customer service and human relations skills.


    LICENSURE/CERTIFICATION/OTHER:
    Microsoft Office Specialist (MOS)
    CompTIA A+
    CompTIA Network +
    Cisco Certified Network Associate (CCNA)

Program Details

  • Time to Complete: 1050 hours / Approximately 11 months


    Estimated Cost: $6,041.37


    Requirements: CTE Basic Skills Assessment Requirements  

    Reading 9

    Language 9

    Math 9

What you'll learn

  • Occupational Completion Points

    Information Technology Assistant- 150 hours
    Computer Support Assistant - 150 hours
    Network Support Help Desk Assistant - 150 hours
    Network Support Administrator - 150 hours
    Senior Network Administrator - 150 hours
    Wireless Network Administrator - 150 hours
    Data Communications Analyst - 150 hours
    *Successful completion of an OCP may qualify a student for employment.

    Central Florida Wage Statistics Source


    Florida Department of Economic Opportunity

Campus Offering

  • Kissimmee

Class Schedule

  • Full Time:
    Monday, Tuesday, Thursday, Friday
    7:05 am - 2:00 pm

    Wednesday
    7:05 am - 1:00 pm

     Part-time offered for dual enrollment students ONLY!