Frequently Asked Questions
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How do I access MyPGS?
Osceola County School Employees log-in to the MyPGS system via ClassLink. https://launchpad.classlink.com/osceola
Osceola County Charter School Employees log-n via the internet. osceola.truenorthlogic.com
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Eligible Inservice Activities
Inservice points are awarded for learning time in increments of one hour. Points are not earned for travel or meal times.
Example activities include job-related workshops, conferences, and Professional Learning Communities (PLCs) that increase employees' knowledge, skills, or behavior.
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Non-Eligible Inservice Activities
Inservice credit is not given for an employee's job tasks or activities pertaining to personal improvement. Example activities include (but are not limited to):
- administering/scoring tests,
- testing/screening students,
- attending meetings or informational sessions,
- curriculum writing,
- work groups/sessions,
- religious instruction/activities,
- sporting events,
- museum visits,
- project fairs,
- discussion groups,
- lesson planning,
- receptions,
- performances,
- chaperoning activities,
- award presentations,
- serving on councils/committees/advisory boards,
- non-job related workshops/conferences,
- remedial college courses,
- home video/audio instruction,
- and independent study from a nonaccredited college.
Also, an employee may only receive points for the same activity once within a five-year span.
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Attendance Requirements
Participants must attend at least 80%, unless otherwise noted, to receive points. If attendance is between 100 and 80 percent, the participant receives a pro-rated number of points equal to one point per FULL hour of attendance.
*Endorsement courses require 100% attendance*
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When can new employees register for workshops?
New employees can register for workshops immediately after the first day of regular employment.
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How do I cancel my registration for a course I cannot attend?
The "withdraw" option is available until the day before a class begins. You can withdraw by selecting the course under "My Courses" then select "withdraw".
For last minute withdraws, please contact the instructor for the course via email.
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What does "wait list" status mean?
If a registered participant withdraws prior to the course start date, you may be moved to "registered" status if you are on the wait list for the course. Once your status changes, MyPGS sends an automated email with the updated status.
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How do I know how many points I will receive for a course?
Courses are assigned a value based on the amount of time required to complete the course. Typically, you receive one point per FULL hour of professional learning.
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Can I submit my College Courses for credit in MyPGS?
Professional Support Staff may submit college courses that are job relevant through MyPGS as an External PD for course credit.
Instructional and Administrative Staff do not need to submit college courses. For FL DOE recertification, an official college transcript is required.
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Can I just show up to a workshop without registering on MyPGS?
There are many reasons employees need to pre-register for courses in MyPGS.
Registering in MyPGS ensures the participant receives inservice points, allows the instructor sufficient time to prepare materials, and guarantees every participant a seat. Also, stipend payments are verified by completed course rosters.
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Can I enter an External PD for a course I completed last school year?
External professional learning is to be entered into MyPGS prior to the learning start date.
FL DOE requires that professional development records are submitted at the end of each school year. If credit was not assigned prior to June 30th of the year in which the course was held, inservice credit cannot be awarded.
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Am I required to complete the online survey?
Yes, it is very important to complete your online surveys.
Participants must complete the online survey before inservice points are awarded. Courses with incomplete surveys do not show on official inservice transcript records.
Complete your pending surveys on the MyPGS the Home tab. Look for the "Course Surveys" section.
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What should I do if I cannot find a course on my transcript?
1. Check for incomplete Course Surveys by looking at the home page under the "Course Survey" heading. Courses will not post on to your transcript until surveys are complete.
2. Check for incomplete External PD by looking at the External PD" tab. If the External PD is on your active list, it has not been fully processed. Under "Owned By" it shows where the request is currently held. If it is a line " - " it is one of our queues. If it is your name, there are further steps you need to take for the request to be processed. For further assistance, please contact our office at 407-518-2940.
3. Complete a Transcript Verification Request Form and email the form to profdevhelp@osceolaschools.net. Our staff will research and respond accordingly.
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If I completed a course, why do I not have a course survey?
Course surveys are automatically sent out by MyPGS once the instructor indicates all requirements have been met. Some courses are set for a monthly deadline. Therefore, you can complete the course before the required deadline but will not receive your course survey until the course is closed.
Please contact your instructor via email if you believe a survey should have been received.
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May I attend a make-up session for a missed workshop?
All make-up sessions must be approved by the Professional Development Department in advance and the presenter must send a written request. Make-up sessions must be the same length and similar in contact/activity.
*Endorsement courses require 100% attendance and are not eligible for make-up sessions.*