Frequently Asked Questions
The State of Florida has determined that two (2) miles is a reasonable distance for students to provide their own transportation to school. Students living more than two (2) miles from their zone school or special program school are provided transportation by the district. Students who apply to attend a Choice school must provide their own transportation. Certain elementary school students may also be provided transportation if hazardous walking conditions exist as defined in Florida Statutes 1006.23.
Information for most students can be found at https://businfo.osceola.k12.fl.us. If your child is in the program for students with Special Needs, you should be contacted by the bus driver with the bus information. You may also call Transportation's Parent Hotline at 407-483-3673 or feel free to contact Martha Melendez at 407-518-4562 to verify the request has been received.
After the parent meets with school personnel, the bus request is sent to the Transportation Department. It then takes three to five (3-5) days for the Transportation to begin.
During the first two weeks of school, we can experience some unexpected bus crowding. Our buses are designed to fit three (3) children in each seat, and bus drivers will first make sure that all seats are being properly utilized. When the bus reaches its capacity, the bus drivers will call the Dispatch Office for assistance. At no time do we encourage students to sit on the floors of the bus or anywhere else other than a seat.
The Transportation Services Department of Osceola County School District is now using Bus Bulletin notification system to notify parents and students when there are bus delays and schedule changes.
If you like to receive instant notifications when delays, route splits, or combinations affect your student's bus, please register with Bus Bulletin.
There is no cost for this service
Registration is simple and fast; all you need is your child's ID # and Date of Birth.
You can choose to receive text messages, phone calls, and e-mails.
All contact information is stored securely and will not be shared or sold. Your Privacy is protected.
For information, or to sign-up and start receiving notifications, please visit.
For help with registration, call the Parent Hotline with Osceola District Schools Transportation Services Department at 407-518-4540.
The Area Managers are responsible for most day-to-day operations. Please check the regional links in the left column (Central Zone, East Zone, or West Zone) to find your school or area and then contact the appropriate Area Manager. For safety concerns, please contact our Supervisor of Safety, Beverly Hughes, at 407-870-1347.
Florida Law states that a mile and a half (1½) is a reasonable distance for a student to walk to a bus stop. In some cases, such as large gated communities, students must meet the bus at the entrance of the community, which may be further than that.