What do I do if I have an issue?

    • Send a text message through DE Remind - Click here as soon as you notice a problem.  

    • We can assist with incorrect materials, missing, non-working access codes, or orders not received within ten (10) days.  

    • Contact Valencia College Help Center at 407-582-5310.  

    ***If there is an extenuating circumstance and additional time is needed, please get in touch with Alida Banegas at alida.banegas@osceolaschools.net or Remind***  

    ***Need help outside of business hours? Click the After-Hours Request Link for special circumstances. ***

    ***The longer you wait to report an issue, the more you run the chance of not getting your materials.***

  • Contact:

    Alida Banegas




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