How to Use the Elect Rx International Mail Order Program

  • The School District of Osceola County is offering a great option for you to save money on certain brand name prescription drugs through the Elect Rx International Mail Order Program.. This program is known as Personal Importation or PI. You can order these brand name drugs from Canada using the same “brick and mortar” pharmacies that people in Canada use for their medications.  Plan Members will have a $0 co-pay (Free!) on these medications.  Here’s how you can begin using the program.

    1. List of brand name prescription drugs that are offered through the Elect Rx Personal Importation Program (PI). Review this list and see if any of the medications you are currently taking can be filled through the Personal Importation (PI) Program. We are constantly updating this list. You can order a 90-day supply of any brand name medication that is eligible for dispensing through this program.
    2. Members can enroll by calling 1-(844) 779-2678. A Customer Service Representative will complete the enrollment process and order for you.You will be asked several questions related to your medical condition including any known allergies and a list of the prescription drugs you are currently taking. You should have those prescription drugs with you when you make the call.
    3. Have your Physician prepare a prescription for a 90-day supply with 3 refills and FAX it to the Elect Rx Toll Free Number at 1-(866) 208-9441. Again, you have a $0 co-pay on each 90-day fill including subsequent refills. You will receive an automated reminder notification of a pending renewal/refill on or around day 60 of the last 90-day supply shipped. Shipping takes 7-10 business days from the date of completed requirements (Faxed Rx from Physician and initial call to customer service from the member /employee). Tip:Have a 30-day supply on hand to allow for plenty of delivery time.

    Elect Rx Customer Service:  1-(844) 779-2678

    Monday-Friday – 9AM to 5PM

    Elect Rx Physician Fax: 1-(866) 208-9441

    Customer Service Email:

    Please view the Elect Rx familiarization and instruction video at 

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