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Computer Support Team

A dimly lit desk with multiple monitors displaying glowing blue data visualizations.
Modern technology support workspace with a laptop displaying blue connectivity waves, headphones, a smartphone, and technical tools.
Technology Services
Computer Support Team
Supporting secure, reliable, and up-to-date technology throughout the School District of Osceola County.
Device Support
The Computer Support Team manages and maintains more than 70,000 computers and 15,000 iPads across the District. The team provides critical technical support to departments and school-based technicians, helping keep technology resources operating smoothly and efficiently.
Digital Learning & Testing
The team supports digital learning and computer-based testing by updating operating systems, browsers, applications, and device settings. This work gives students and staff access to secure and current technology for educational and administrative needs.
Student Intern Program
Student interns gain practical experience by working alongside technology professionals and assisting with maintenance, troubleshooting, and device deployment. The program supports District technology while preparing students with valuable skills for future careers.
Technology Support at District Scale
70,000+
Computers
15,000+
iPads
Districtwide Support
Serving schools, departments, technicians, students, and staff.
The team also coordinates technology upgrades, software licensing, and compliance with state and federal technology standards—helping maintain the robust and secure digital environment that supports the District’s educational mission.
Meet Our Team
Computer Support Staff
Our Computer Support staff helps maintain, troubleshoot, and support the computers, mobile devices, software, and related technology used throughout the School District.
 
Select a staff member to view contact information and additional details.
Computer Support
TJ Pacheco
Supervisor of District Computer Support
 
For assistance, please contact TJ using the information below.
Contact TJ
407-870-4600
Computer Support
Reed Abraham
Computer Repair Shop Manager
 
For assistance, please contact Reed using the information below.
Contact Reed
407-870-4600
Computer Support
Daniel Alvarez Carrasco
Senior Technology Support Specialist
 
For assistance, please contact Daniel using the information below.
Contact Daniel
407-870-4600
Computer Support
Nino Barone
Senior Technology Support Specialist
 
For assistance, please contact Nino using the information below.
Contact Nino
407-870-4600
Computer Support
Mario Bradford
Senior Technology Support Specialist
For assistance, please contact Mario using the information below.
Contact Mario
407-870-4600
Computer Support
Anthony Cheng
Senior Technology Support Specialist
For assistance, please contact Anthony using the information below.
Contact Anthony
407-870-4600
Computer Support
Fernando Coello Amado
Senior Technology Support Specialist
For assistance, please contact Fernando using the information below.
Contact Fernando
407-870-4600
Computer Support
Michael Daley
Senior Technology Support Specialist
For assistance, please contact Michael using the information below.
Contact Michael
407-870-4600
Computer Support
Edgardo Morales
Senior Technology Support Specialist
For assistance, please contact Edgardo using the information below.
Contact Edgardo
407-870-4600
Computer Support
Ed Rentas
Senior Technology Support Specialist
For assistance, please contact Ed using the information below.
Contact Ed
407-870-4600
Computer Support
James Roman
Senior Technology Support Specialist
For assistance, please contact James using the information below.
Contact James
407-870-4600
Computer Support
Chris Shaw
Senior Technology Support Specialist
For assistance, please contact Chris using the information below.
Contact Chris
407-870-4600
Computer Support
Michael Torres
Senior Technology Support Specialist
For assistance, please contact Michael using the information below.
Contact Michael
407-870-4600
Computer Support
Michael Watson
Senior Technology Support Specialist
For assistance, please contact Michael using the information below.
Contact Michael
407-870-4600
Computer Support
Richie Wentzell
Senior Technology Support Specialist
For assistance, please contact Richie using the information below.
Contact Richie
407-870-4600