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Frequently Asked Questions

  • Osceola County School Employees log-in to the MyPGS system via ClassLink.

    Osceola County Charter School Employees log in via the internet.

  • Inservice points are awarded for learning time in increments of one hour. Points are not earned for travel or meal times.

    Example activities include job-related workshops, conferences, and Professional Learning Communities (PLCs) that increase employees' knowledge, skills, or behavior.

  • Inservice credit is not given for an employee's job tasks or activities of personal improvement. Example activities include, but are not limited to:

    • administering/scoring tests,
    • testing/screening students,
    • attending meetings or informational sessions,
    • curriculum writing,
    • work groups/sessions,
    • religious instruction/activities,
    • sporting events,
    • museum visits,
    • project fairs,
    • discussion groups,
    • lesson planning,
    • receptions,
    • performances,
    • chaperoning activities,
    • award presentations,
    • serving on councils/committees/advisory boards,
    • non-job-related workshops/conferences,
    • remedial college courses,
    • home video/audio instruction,
    • and independent study from a nonaccredited college. 

    Also, an employee may only receive points for the same activity once within five years.

  • Participants are required to attend at least 80% of a course to receive points. Some courses, such as Endorsement courses, require 100% attendance. One point is equivalent to one full hour of participation.

  • New employees can register for workshops immediately after the first day of regular employment.

  • The "withdraw" option is available until the day before a class begins.  You can withdraw by selecting the course under "My Courses" then select "withdraw".

    For last minute withdraws, please contact the instructor for the course via email.

  • If a registered participant withdraws before the course start date, and you are the next in line on the wait list, you are automatically moved into the course. Your status is also updated to "registered". 

    If you are moved into a course from a wait list, MyPGS sends an automated email notifying you of your updated status.

  • One credit, or point, equals one full hour of professional learning. Courses are assigned credits based on the number required to complete the course. Therefore, a 3-hour course equals 3 credits/points.

  • Professional Support Staff may submit college courses that are job-relevant through MyPGS as an External PD for course credit. 

    Instructional and Administrative Staff do not need to submit college courses.  For FL DOE re-certification, an official college transcript is required.

  • There are many reasons employees need to pre-register for courses in MyPGS:

    • Participants receive inservice credits/points.
    • It allows the instructor sufficient time to prepare materials.
    • Guarantees every participant a seat. 
    • Stipend payments require verification of attendance through course rosters, if applicable.
  • External professional learning is to be entered into MyPGS prior to the learning start date. 

    FL DOE requires that professional development records are submitted at the end of each school year.  If credit was not assigned prior to June 30th of the year in which the course was held, inservice credit cannot be awarded.

  • Yes, it is very important to complete your online surveys. 

    Participants must complete the online survey before inservice points are awarded.  Courses with incomplete surveys do not show on official inservice transcript records.

    Complete your pending surveys on the MyPGS Home tab.  Look for the "Course Surveys" section.

  • 1. Check for incomplete Course Surveys by looking at the home page under the "Course Survey" heading. Courses will not post on to your transcript until surveys are complete.

    2. Check for incomplete External PDs under the External PD tab.  If the External PD is on your active list, it has not been fully processed.  Under "Owned By", it shows whom currently "holds" the request. If there is a line " - ", it is being processed through one of our queues. However, If it is your name, there are further steps you need to take for the request to be processed.  For further assistance, please contact our office at 407-518-2940.

    3. Complete a Transcript Verification Request Form and email the form to profdevhelp@osceolaschools.net. Our staff will research and respond accordingly.

  • Once the instructor indicates all requirements have been met, course surveys are automatically sent out through the MyPGS system. 

    Some courses are set for a monthly deadline. Therefore, you can complete the course before the required deadline but will not receive your course survey until the course is closed. 

    Please contact your instructor via email if you believe a survey should have been received.

  • Most courses do not offer make-up sessions. However, all make-up sessions must be approved by the Professional Learning Department in advance.  Make-up sessions must be the same length and similar in contact/activity.

    *Endorsement courses require 100% attendance and are not eligible for make-up sessions.*

  • All full-time and part-time benefited Professional Support Staff employees, including Paraprofessionals. 

    Employees must be actively employed or on approved paid leave the day the check is issued. Course surveys must be completed by July 31st of the current year for the course points to be counted. 

    Inservice supplements are awarded in the fall according to points earned within the most recent ten years.  $125 for every 90 points with a maximum allowance of $1,000 (equal to 720 points).

  • Your unofficial inservice transcript record is available on MyPGS.

    On the "Home" tab, click the button "My Transcript" and scroll down to view.

    *If viewing to verify in-service points for the annual in-service check, remember to narrow down the dates to a ten-year window. Example of start date 07/01/2014 and end date 06/30/2024.