If you are having issues with your course materials (like code activation issues, invalid codes, or missing codes):

Please contact the Valencia College customer service agents – (407) 582-5310 - option 1. Follow the prompts on the call and explain thoroughly the situation or reach them by email through this link: Customer Service Center (textbookx.com).

Please also email Alida Banegas – alida.banegas@osceolaschools.net with your situation.

• Use the track feature on the Valencia College's bookstore online: Track Your Order (textbookx.com).
• Check your Atlas email for updates.
• Use the Help Desk. Here is a video explaining how to navigate through the Valencia College's bookstore online help feature after we have placed an order.
• Please also email Alida Banegas – alida.banegas@osceolaschools.net with your situation.

• How to save your Student Detail Schedule (SDS) as a PDF step-by-step explanation. - Click Here!
  • Video explanation
• After we placed your order, navigate through Valencia College’s Bookstore Online features. - Click Here!
  • Like how to access your Digital Media/eLibrary,
  • How to use the Track Feature/find the Purchases tab,
  • And how to use the Help Desk.