How to File a Disability Claim
Lincoln Financial Group
For those employees that have elected to purchase disability insurance either through payroll deduction or through his/her Opt-Out Credit and need to file a claim, our carrier, Lincoln Financial Group (LFG) offers telephonic claim reporting.
When to report a claim
- We suggest you call no more than 30 days in advance of a planned medical absence, such as:
- A pre-scheduled surgery
- An expected maternity leave
- If your health care provider has determined you are unable to work because of an illness or injury or for maternity reasons.
How to report a claim
- Notify your manager or supervisor and Risk and Benefits Management of your absence from work.
- Review your health care coverage. (If LFG is your health care carrier, we will ask for your consent to cross-reference medical and disability claim information. This will provide a more efficient claim experience. Note: Lincoln Financial Group is not SDOC's carrier.)
- File your claim by calling the toll-free number below.
- Once you have created a claim, we will send you a claim packet that contains an authorization form. Fill out the authorization form and fax it to us at the number below.
- Forward a copy of the completed authorization form to your health care provider.
Conversion and Portability - New for those Terminating Employment
You have 30 days from separation to port or convert your short or long term disability policy.
- 3001Cf LFG Long Term Disability Port/Convert Form
- GLA-03727f LFG Short Term Disability Port/Convert Form
The Lincoln Financial Group
P.O. Box 2609
Omaha, NE 68103-2609
Claims: 1-800-423-2765
Fax: 1-877-843-3950
Visit the LincolnFinancial Website
Monday through Friday
8 a.m. ET to 8 p.m. ET
For Telephonic Claims, download: